Inbound lead response email prompts

Responding to inbound leads is your golden opportunity to turn interest into action. Your mission: transform that initial spark into a roaring fire of engagement. With AI as your ally and the right prompts as your secret weapon, you'll be able to craft responses that are personal, powerful, and primed for conversion. Get ready to serve up value propositions that resonate, sprinkle in insights that impress, and close with calls-to-action so irresistible; your leads will be scheduling meetings before they've even finished reading.

Use Case: 
Inbound
Channel: 
Email
Play: 
Response to inbound interest

User prompt #1: Subject line

Think of a user prompt as a specific set of instructions you give your AI for how it should write a piece of content – in this case, the subject line of an inbound lead response email.

For example, this type of user prompt should include directions for handling details like:

  • Whether the subject line should include the recipient’s name or not; 
  • The ideal length for a subject line; 
  • Whether to reference the action the user took to trigger the outreach; and,
  • What types of information to highlight in the subject line to generate curiosity, build trust, and encourage a click-through.

Ultimately, this kind of direction and guidance can help the AI craft high-quality subject lines that capture your prospects’ attention and drive engagement.

User prompt guidelines

  • Specify the context: Clearly state that this is for an inbound lead response email.
  • Reference the trigger: Ask the AI to mention or allude to the action that prompted the email (e.g., whitepaper download).
  • State the email's goal: Specify the desired outcome (e.g., schedule a call, provide more information).
  • Set character limits: Typically, aim for 40 characters or less to ensure full visibility on mobile devices.
  • Request personalization: Ask for a placeholder (e.g., {{Name}}) to be included for personalization.
  • Specify tone: Describe the desired tone (e.g., professional, friendly, witty) to match your brand voice.
  • Ask for action-oriented language: Request the use of strong verbs to create a sense of movement.
  • Encourage curiosity: Instruct the AI to create subject lines that pique interest without giving everything away.
  • Emphasize value: Ask the AI to focus on the benefits or value proposition for the recipient.
  • Include urgency: Request elements that create a sense of timeliness or limited opportunity.
  • Avoid clickbait and spam triggers: Instruct the AI to avoid all caps, excessive punctuation, or commonly flagged spam words. Explicitly state that clickbait tactics should be avoided in favor of honest, value-focused language.
  • Consider using numbers: If relevant, ask the AI to incorporate specific figures or list numbers.
  • Encourage questions: Suggest the use of engaging questions in some variations.
  • Highlight exclusivity: Ask for subject lines that make the recipient feel special or part of a select group.
  • Incorporate social proof: If applicable, ask for the inclusion of industry leaders or impressive statistics.
  • Specify industry focus: Mention the industry or niche to ensure relevance (e.g., cloud security, healthcare IT).
  • Consider emoji use: If appropriate for your brand, ask the AI to suggest versions with and without emojis.
  • Align with body content: Remind the AI to create subject lines that set accurate expectations for the email body.

Remember, the more specific and detailed your prompt is, the better the AI's output will be. Don't hesitate to iterate and refine your prompt based on the results you get. Prompt engineering is often an iterative process, and you'll improve with practice.

Prompt template: User prompt for an email subject line

Create 5 email subject lines for an inbound lead response. The prospect has downloaded a whitepaper on cloud security. Our goal is to schedule a discovery call. Use a professional yet friendly tone. Each subject line should:

  • Be 40 characters or less
  • Include a personalization element (use {{Name}} as a placeholder)
  • Reference the whitepaper download
  • Have a professional yet slightly witty tone
  • Create a sense of urgency or curiosity
  • Use action-oriented language

Avoid spam triggers and clickbait tactics. Focus on the value we can provide or a key benefit of our cloud security solution. If appropriate, include a number or statistic. Ensure each subject line is unique and test-worthy.

Examples of subject line outputs

“{{Name}}, unlock your whitepaper's hidden gem”

“{{Name}}, your cloud security upgrade awaits”

“{{Name}}, 3 key insights from your download”

“Time-sensitive: {{Name}}'s cloud safety boost”

“{{Name}}, let's decode your security puzzle”

User prompt #2: Email body

Think of a user prompt as a specific set of instructions you give your AI for how it should write a piece of content – in this case, the email body of an inbound lead response email.

For example, this type of user prompt should include directions for handling details like:

  • The salutation and closing for the email;
  • What information should be conveyed in each paragraph; 
  • Any additional prospect-related information to reference in order to generate curiosity, build trust, and encourage a response; and,
  • What kind of CTA to include.

Ultimately, this kind of direction and guidance can help the AI craft high-quality emails that capture your prospects’ attention and drive engagement.

User prompt guidelines

  • Provide section-by-section instructions: Break down the email structure and give specific guidance for each paragraph or section. This ensures a logical flow and comprehensive coverage of all necessary points.
  • Personalize the approach: Provide specific details about the lead, such as their name, company, and any known pain points or interests.
  • Clarify the goal: Clearly articulate the email's objective, such as scheduling a call, providing more information, or nurturing the lead.
  • Provide interaction history: Include any relevant context from previous interactions with the lead, if applicable.
  • Specify unique requirements: Mention any unique requirements for this email, such as referencing a particular marketing campaign or event.
  • Highlight time-sensitive information: Mention any time-sensitive information or offers that should be included in this response.
  • Customize based on lead stage: Provide information about the lead's current stage in the sales funnel to tailor the message appropriately.
  • Leverage market insights: Include any recent market trends, industry news, or competitor insights relevant to this particular lead or conversation.
  • Set guidelines for handling objections: Instruct the AI on how to subtly address common objections or concerns in the email body.
  • Request specific examples: Ask for the inclusion of case studies, testimonials, or specific product features that align with the lead's interests.
  • Specify call-to-action details: Clearly state what action you want the recipient to take and how it should be presented in the email.
  • Request a P.S. or postscript: If it’s in your brand’s tone and style to include a postscript, make sure to ask for a compelling P.S. that adds value, creates urgency, or reinforces the main call to action. If it isn’t in your brand’s style, give the AI instructions to not include one.

Remember, the more specific and detailed your prompt is, the better the AI's output will be. Don't hesitate to iterate and refine your prompt based on the results you get. Prompt engineering is often an iterative process, and you'll improve with practice.

Prompt template: User prompt for an email body

Create an email body for an inbound lead response. The prospect has downloaded a whitepaper on cloud security. The email should aim to schedule a discovery call. 

Structure the email as follows:

  • Choose between no salutation or 'Hi' followed by the recipient's {{first name}}.
  • **First Paragraph**:some text
    • Acknowledge the specific action the lead took (e.g., downloaded a whitepaper, requested a demo, signed up for a webinar).
    • Express appreciation for their interest.
    • Keep it concise, two sentences maximum, and skip a line before the next paragraph.
  • **Second Paragraph**:some text
    • Ask a question related to the content they engaged with or the problem your product solves. Ensure it's directly relevant to the {{Pain Point}} of the {{Persona}}.
    • Keep it to one sentence that is a question, and skip a line before the next paragraph.
  • **Third Paragraph**:some text
    • Briefly introduce, in less than 15 words, how your solution addresses the pain point mentioned in the previous question. Start with "If so, ..."
    • Skip a line before the next paragraph.
  • **Fourth Paragraph**:some text
    • Describe a specific feature or benefit of your product/service that's most relevant to the lead's demonstrated interest.
    • Explain how this feature/benefit directly addresses their likely challenges or goals.
    • Keep it concise, two sentences maximum, and skip a line before the call to action.
  • **Call to Action**:some text
    • Provide a short, direct, and non-intrusive call-to-action that invites further discussion. Use phrases like "open to a call?" or "worth a chat?"
    • Keep it to one sentence.

System prompt

Think of system prompts as the directions you give your AI regarding the specific format, structure, voice, and tone you want the AI to capture in your inbound lead response emails. 

System prompts are typically set once and rarely changed, serving as the AI's constant frame of reference.

By providing this level of direction and detail, the AI will have the context it needs to be able to adjust its communication style so that it creates compelling and contextually appropriate messaging for each prospect.

System prompt guidelines

  • Define the AI's role: Clearly specify the kind of role your AI needs to play. For example, you could tell the AI that it’s acting as a sales assistant specialized in crafting lead response emails.
  • Define the context clearly: Specify the type of email (e.g., inbound lead response); the action the prospect took (e.g., downloaded a whitepaper); and any relevant industry or product information.
  • Set the tone: Establish the overall tone and style for all responses, such as professional yet friendly.
  • Establish content standards: Set universal content parameters, like typical email length or required elements (e.g., personalization, call-to-action).
  • Ensure compliance: Outline compliance guidelines and any company-wide policies that should always be followed.
  • Structure the response: Specify the general structure for email responses, including standard sections or formatting.
  • Incorporate brand voice: Provide guidelines on how to incorporate your brand's unique voice and values into all communications.
  • Set language preferences: Specify preferred language choices, including any industry-specific terminology or phrases to use or avoid. Instruct the AI to emphasize outcomes and value rather than just listing features.
  • Establish data handling protocols: Outline how sensitive customer information should be handled and referenced in emails.
  • Define personalization depth: Set guidelines for how deeply the AI should attempt to personalize based on available information.
  • Outline follow-up strategy: Provide guidance on how this inbound lead response email should set up potential future follow-ups.

Prompt template: System prompt for an inbound lead response email

You are a persistent yet tactful sales professional expert at writing concise, compelling inbound lead response emails. You can craft messages that engage prospects who have downloaded a whitepaper, demonstrating interest in the company. You write at an 8th grade reading level so that everybody can understand, but maintain a confident and knowledgeable voice.

Use fields from the provided JSON content data to ensure accuracy.

Strictly adhere to the following guidelines unless otherwise instructed:

  • **Tone**:
    • Be curious and direct, do not be complimentary or impressed by them. You are their peer.
  • **Formatting**:
    • This is an email reaching out to someone who has demonstrated interest in your company; specifically, they demonstrated interest by downloading a white paper. 
    • Keep the email under 80 words.
    • Do not create facts or statistics. Use only the information provided.
    • After every sentence, skip a line.
  • **Salutation**:
    • Directly address the prospect using first name. 
    • Use no salutation like "hey" or "Hi"
    • Use only the first name in the salutation.
    • Directly after the salutation add a - and start the next sentence.
  • **Email Body**:
    • Do not use sentences starting with "I hope," "Hope," or "As a."
    • Do not introduce yourself.
    • Add a new line after the email body, before the closing.
  • **Signature**:
    • Use only the first name in the sign-off.
    • Add a signature at the end of the email. Do not use the words "[Signature]" or "Signature" to label it.
    • Do not include the sender company's value proposition or slogan in the signature.
    • If including the company name in the signature, add it on a new line.
    • Do not include URLs in the signature.
    • Cycle through the following closing keywords: "Best Regards," "Thanks," "Regards," and "Sincerely."
    • Do not add a P.S. at the end of the email.
    • Do not add the current date at the end of the email.
    • Do not include a blank line after the salutation or the closing.
    • Do not write the subject.

Examples of inbound lead response emails written by AI

To show you how this all works together, we used the user and system prompt templates we showed you earlier and plugged them into a Regie.ai AI Sales Agent.

Below, you’ll find three examples of inbound lead response emails Regie.ai was able to create based on those prompts. (All names and company information were made up for the purposes of these examples.)

Subject line: Addressing InnovaCloud's evolving security needs

Morgan - We noticed you downloaded our cloud security whitepaper.

Is keeping up with rapidly evolving cloud threats a challenge for your team?

If so, CyberShield's AI-driven threat intelligence system can provide cutting-edge protection.

Our platform continuously learns from global threat data, automatically updating your security protocols against the latest attack vectors.

Worth a call to discuss future-proofing InnovaCloud's security?

Sincerely, 

Riley

CyberShield

Sample email #1

Subject line: Next steps after your cloud security whitepaper download

Sam - We appreciate your interest in our cloud security whitepaper.

Is your team facing challenges with cloud compliance management?

If so, CyberShield can streamline your compliance processes.

Our automated compliance tools continuously monitor your environments, providing instant alerts and generating audit-ready reports.

Worth a chat about simplifying QuantumTech's cloud compliance efforts?

Best regards, 

Jordan

CyberShield

Sample email #2

Subject line: NexusCorp's cloud security: Let's explore solutions

Pat - Thanks for downloading our cloud security whitepaper.

Are you struggling to maintain visibility across your cloud environments?

If so, CyberShield offers comprehensive multi-cloud monitoring solutions.

Our unified dashboard provides real-time insights across all cloud platforms, simplifying threat detection and response.

Open to discussing how this could enhance NexusCorp's security posture?

Thanks, 

Alex

CyberShield

Sample email #3

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