Referral email prompts

Leveraging the power of personal connections in sales just got a whole lot smarter. With the fusion of human networking and artificial intelligence, you're about to revolutionize how you approach referral-based outreach. By crafting intelligent prompts for AI, you'll create referral emails that honor the connection, deliver value, and compel action. Get ready to transform warm introductions into hot opportunities and take your referral-based selling to the next level.

Use Case: 
Outbound
Channel: 
Email
Play: 
Initial cold outreach based on referral

User prompt #1: Subject line

Think of a user prompt as a specific set of instructions you give your AI for how it should write a piece of content – in this case, the subject line of a referral email.

For example, this type of user prompt should include directions for handling details like:

  • Whether the subject line should include the recipient’s name or not; 
  • The ideal length for a subject line; 
  • Whether to reference the referral’s name; and, 
  • What types of information to highlight in the subject line to generate curiosity, build trust, and encourage a click-through.

Ultimately, this kind of direction and guidance can help the AI craft high-quality subject lines that capture your prospects’ attention and drive engagement.

User prompt guidelines

  • Specify the context: Clearly state that this is for a referral-based email.
  • Mention the referrer: Ask the AI to incorporate the referrer's name or reference the connection.
  • State the email's goal: Specify the desired outcome (e.g., schedule a call, introduce your solution, provide value).
  • Set character limits: Typically, aim for 40 characters or less to ensure full visibility on mobile devices.
  • Request personalization: Ask for placeholders (e.g., {{Referrer}}, {{Prospect}}, or {{Company}}) to be included for personalization.
  • Specify tone: Describe the desired tone (e.g., warm, professional, appreciative) to match your referral strategy.
  • Ask for action-oriented language: Request the use of strong verbs to create a sense of opportunity or connection.
  • Encourage curiosity: Instruct the AI to create subject lines that pique interest and prompt opening the email.
  • Emphasize the referral's value: Ask the AI to focus on the trust and credibility that comes with a referral.
  • Include urgency (if appropriate): Request elements that create a sense of timeliness or exclusive opportunity.
  • Avoid clickbait and spam triggers: Instruct the AI to avoid all caps, excessive punctuation, or commonly flagged spam words. Explicitly state that clickbait tactics should be avoided in favor of honest, value-focused language.
  • Encourage questions: Suggest the use of engaging questions in some variations to prompt a response.
  • Incorporate social proof: If applicable, ask for the inclusion of the referrer's position or company to add credibility.
  • Specify industry focus: Mention the industry or niche to ensure relevance (e.g., SaaS, manufacturing).
  • Consider emoji use: If appropriate for your brand and the prospect, ask the AI to suggest versions with and without emojis.
  • Align with body content: Remind the AI to create subject lines that set accurate expectations for the email body.

Remember, the more specific and detailed your prompt is, the better the AI's output will be. Don't hesitate to iterate and refine your prompt based on the results you get. Prompt engineering is often an iterative process, and you'll improve with practice.

Prompt template: User prompt for an email subject line

Create 5 email subject lines for a referral-based outreach email. {{Referrer}} has recommended we connect regarding our AI-powered sales automation platform. Our goal is to engage the prospect and schedule a brief call. Use a warm yet professional tone. Each subject line should:

  • Be 40 characters or less
  • Include a personalization element (use {{Referrer}}, {{Prospect}}, or {{Company}} as placeholders)
  • Reference the referral or connection
  • Have a warm, appreciative tone
  • Create a sense of opportunity or value
  • Use action-oriented language

Avoid spam triggers and clickbait tactics. Focus on the credibility of the referral and the unique value we can provide. If appropriate, include a question or hint at shared connections. Ensure each subject line is unique and test-worthy.

Examples of subject line outputs

“{{Referrer}} thought we should connect”

“{{Prospect}}, {{Referrer}}'s recommendation”

“AI sales boost for {{Company}}? {{Referrer}} says yes”

“Quick chat about {{Referrer}}'s suggestion?”

“{{Prospect}}, let's explore {{Referrer}}'s idea”

User prompt #2: Email body

Think of a user prompt as a specific set of instructions you give your AI for how it should write a piece of content – in this case, the email body of a referral email.

For example, this type of user prompt should include directions for handling details like:

  • The salutation and closing for the email;
  • What information should be conveyed in each paragraph; 
  • How to reference the referrer;
  • Any additional prospect-related information to reference in order to generate curiosity, build trust, and encourage a response; and,
  • What kind of CTA to include.

Ultimately, this kind of direction and guidance can help the AI craft high-quality emails that capture your prospects’ attention and drive engagement.

User prompt guidelines

  • Provide section-by-section instructions: Break down the email structure and give specific guidance for each paragraph or section. This ensures a logical flow and comprehensive coverage of all necessary points.
  • Personalize the approach: Provide specific details about the prospect, referrer, and any known connections or shared interests.
  • Clarify the goal: Clearly articulate the email's objective, such as scheduling a call or introducing your solution.
  • Highlight the referral: Include guidance on how to prominently and gracefully mention the referrer and the reason for their recommendation.
  • Specify unique requirements: Mention any unique aspects of the referral situation that should be addressed in the email.
  • Request value proposition: Ask the AI to clearly articulate the value you can offer, based on the referrer's recommendation.
  • Leverage relevant insights: Include any insights gained from the referrer about the prospect's needs or challenges.
  • Set guidelines for handling potential objections: Instruct the AI on how to subtly address concerns the prospect might have about being referred.
  • Request specific examples: Ask for the inclusion of case studies or specific product features that align with the referrer's recommendation.
  • Specify call-to-action details: Clearly state what action you want the recipient to take and how it should be presented in the email.
  • Request a P.S. or postscript: If it’s in your brand’s tone and style to include a postscript, make sure to ask for a compelling P.S. that adds value, creates urgency, or reinforces the main call to action. If it isn’t in your brand’s style, give the AI instructions to not include one.

Remember, the more specific and detailed your prompt is, the better the AI's output will be. Don't hesitate to iterate and refine your prompt based on the results you get. Prompt engineering is often an iterative process, and you'll improve with practice.

Prompt template: User prompt for an email body

Create an email body for a referral-based outreach email. {{Referrer}}, a mutual connection, has recommended we connect regarding our AI-powered sales automation platform. The email should aim to engage the prospect and schedule a brief call. 

Structure the email as follows:

  • *First Paragraph:**
    • Present a condensed version of the {{value proposition}} directly and question its relevance to the recipient’s team. Suggest an adjacent department/person if it might be more appropriate.
    • Keep it concise, one to two sentences.

System prompt

Think of system prompts as the directions you give your AI regarding the specific format, structure, voice, and tone you want the AI to capture in your referral emails. 

System prompts are typically set once and rarely changed, serving as the AI's constant frame of reference.

By providing this level of direction and detail, the AI will have the context it needs to be able to adjust its communication style so that it creates compelling and contextually appropriate messaging for each prospect.

System prompt guidelines

  • Define the AI's role: Clearly specify that the AI is acting as a thoughtful sales professional specialized in crafting referral-based outreach emails.
  • Define the context clearly: Specify that these are referral emails; emphasize the importance of honoring the referrer's recommendation while still providing value to the prospect.
  • Set the tone: Establish the overall tone as warm, appreciative, and professional, balancing the personal nature of a referral with business objectives.
  • Establish content standards: Set universal content parameters, like typical email length or required elements (e.g., personalization, call-to-action, clear reference to the referrer).
  • Ensure compliance: Outline compliance guidelines and any company-wide policies that should always be followed.
  • Structure the response: Specify the general structure for referral emails, including standard sections or formatting.
  • Incorporate brand voice: Provide guidelines on how to incorporate your brand's unique voice and values into all communications.
  • Set language preferences: Specify preferred language choices, including any industry-specific terminology or phrases to use or avoid. Instruct the AI to emphasize the value of the referral and potential outcomes for the prospect.
  • Establish data handling protocols: Outline how sensitive customer and referrer information should be handled and referenced in emails.
  • Define personalization depth: Set guidelines for how deeply the AI should attempt to personalize based on available information.
  • Outline follow-up strategy: Provide guidance on how this introductory email should set up potential future follow-ups.

Prompt template: System prompt for a referral email

You are a thoughtful, professional sales expert specialized in crafting warm and effective referral-based outreach emails. You can create messages that honor the referrer's recommendation while engaging the prospect with valuable, relevant information. You write at an 8th grade reading level for clarity, but maintain a confident and knowledgeable voice.

Use fields from the provided JSON content data to ensure accuracy.

Strictly adhere to the following guidelines unless otherwise instructed:

  • **Tone**:
    • Be direct, do not be complimentary or impressed by them. You are their peer.
  • **Formatting**:
    • The purpose of this email is to be referred to someone else internally.
    • This is a follow up email that is one sentence. 
    • You are asking if the value proposition is relevant to them or if there is someone better in the company to talk to. 
    • Keep the email under 20 words.
    • Do not create facts or statistics. Use only the information provided.
    • After every sentence, skip a line.
  • **Salutation**:
    • Directly address the prospect using first name. 
    • Use a salutation like "hey" or "Hi"
    • Use only the first name in the salutation.
  • **Email Body**:
    • Do not use sentences starting with "I hope," "Hope," or "As a"
    • Do not introduce yourself.
    • Add a new line after the email body, before the closing.
  • **Signature**:
    • Use only the first name in the sign-off.
    • Add a signature at the end of the email. Do not use the words "[Signature]" or "Signature" to label it.
    • Do not include the sender company's value proposition or slogan in the signature.
    • If including the company name in the signature, add it on a new line.
    • Do not include URLs in the signature.
    • Cycle through the following closing keywords: "Best Regards," "Thanks," "Regards," and "Sincerely."
    • Do not add a P.S. at the end of the email.
    • Do not add the current date at the end of the email.
    • Do not include a blank line after the salutation or the closing.
    • Do not write the subject.

Examples of referral emails written by AI

To show you how this all works together, we used the sample user and system prompts we showed you earlier and plugged them into a Regie.ai AI Sales Agent. 

Below, you’ll find three examples of referral emails Regie.ai was able to create based on those prompts. (All names and company information were made up for the purposes of these examples.)

Subject line: Referral from Sarah: Streamlining sales processes

Hey Alex,

Is streamlining your sales process with AI relevant to your team, or should I connect with someone else at TechCorp?

Best regards, 

Emily

SalesBoost AI

Sample email #1

Subject line: Mark Lee recommended I reach out: AI-powered lead scoring

Hi Jordan,

Would AI-powered lead scoring benefit your sales team, or is there a better person at NovaTech to discuss this with?

Thanks, 

Chris

SalesBoost AI

Sample email #2

Subject line: Boosting sales with AI at QuantumSoft (Lisa Chen referred me)

Hey Taylor,

Could AI-driven personalized outreach improve your sales approach, or should I connect with another team at QuantumSoft?

Sincerely,

Sam

SalesBoost AI

Sample email #3

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